Welcome to Floral Joy. We respect your privacy and are committed to protecting your personal data.
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1) Data we collect
We may collect the following data when you use our store or place an order:
•name
•phone number
•email address
•address/location
•event details (date/city/location)
•execution notes
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2) How we use your data
We use your data to:
•process and execute your booking
•contact you for confirmation and details
•provide customer support
•send order notifications
•improve user experience
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3) Data sharing
We do not sell your data. We may share required data only when necessary to fulfill the service, such as:
•payment providers
•shipping providers (if applicable)
•execution team and suppliers related to your order (flowers/sweets/photography)
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4) Data protection
We implement appropriate security measures to protect data from:
•unauthorized access
•alteration or loss
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5) Marketing messages
We may send marketing messages only with your consent. You can opt out anytime.
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6) Cookies
Cookies may be used to enhance browsing experience and store performance.
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7) Customer rights
You may request:
•correcting your data
•deleting unnecessary data (subject to legal requirements)
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8) Policy updates
This policy may be updated from time to time. The latest version will always be published in the store.
